Privacy Policy

DRTS SMS Privacy Policy

Last Updated: July 19, 2025

Introduction

DRTS LLC ("DRTS," "we," "us," or "our") is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, store, and protect your personal information when you opt in to receive SMS (text) messages from DRTS, including our Conversations (external) messages program. By texting "DRTS" to opt in, you agree to this policy and our Terms of Service.

Information We Collect

When you opt in to receive SMS messages from DRTS, we may collect:

• Your mobile phone number.

• Your name or other contact details (if provided during opt-in).

• Content of messages you send to us (e.g., replies like "STOP" or "HELP").

• Metadata related to your messages, such as timestamps and delivery status.

We collect this information when you text "DRTS" to opt in, submit details through our website or forms, or interact with our SMS program.

How We Use Your Information

We use your information to:

• Send you Conversations (external) messages, including promotional offers, updates, or service-related notifications.

• Respond to your requests (e.g., replying to "HELP").

• Improve our SMS services and personalize your experience.

• Comply with legal obligations and carrier requirements.

Consent and Opt-In

By texting "DRTS" to our designated number, you provide express written consent to receive SMS messages from DRTS, as required by the Telephone Consumer Protection Act (TCPA). Participation is voluntary and not a condition of purchase.

Opting Out

You may opt out of receiving SMS messages at any time by replying "STOP" to any message. You may also contact us at support@drtsllc.com to unsubscribe. After opting out, you will receive a confirmation message and no further messages unless you opt in again.

Data Sharing

We may share your information with:

• Trusted third-party service providers (e.g., SMS platforms like Twilio) to deliver messages. These providers are contractually obligated to protect your data.

• Legal authorities, if required by law or to protect our rights.

We do not share your opt-in data or consent status with third parties for their own marketing purposes.

Data Security

We use reasonable measures, such as encryption and secure third-party platforms, to protect your information. However, no method of transmission is 100% secure, and we cannot guarantee absolute security due to reliance on third-party infrastructure.

Your Rights

You have the right to:

• Access or correct your personal information.

• Request deletion of your data, subject to legal retention requirements.

• Contact us at support@drtsllc.com to exercise these rights.

Message Frequency and Costs

Message frequency may vary based on your interactions and our campaigns. Standard message and data rates may apply, as determined by your mobile carrier. Please check your carrier plan for details.

Policy Updates

We may update this policy periodically to reflect changes in our practices or legal requirements. Updates will be posted at http://www.drtsllc.com/privacy. We encourage you to review this policy regularly.